One new feature in our blog this year is a "Featured Integrator of the Day" - where we will profile telecom companies who are leading the way with integrated services and unified communications, offering a wide range of services complimenting their supported phone systems. At the heart of these companies will be their central telecom solution: be it Avaya, Cisco, 3com, Nortel, Siemens, or any of the many available VoIP flavors out there.
Featured companies will benefit from a link to their website and a paragraph summarizing their value proposition.
Initially, we'll find them via Google News, but we also are requesting that companies submit themselves for consideration using the form below.
IMPORTANT: Please include your website url, contact name, title, company name and core product line (Avaya, Cisco, 3com, etc.) within the general comments area of the form.
* Note: these companies are not endorsed or affiliated with Coordinated Systems, Inc. in any way. While we use this blog to publicize company and product news, we also use it to identify trends within the industry and to discover complimentary products and solutions.
This blog features many contact center industry news stories and also assembles tips for improving agent performance and customer experience, helping teams evolve into world class contact centers. It's an open forum for call center supervisors, agents, vendors and managers to contribute news, stories, anecdotes and other useful information with their peers. Industry vendors and analysts are encouraged to share client success stories.
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