What's new in the IVR world?

"IVR" stands for "Interactive Voice Response" and many of our customers utilize such systems to guide callers through all of the available options when they call. For more detailed information, visit the Answers.com page on IVR.

Once a week we are going to feature news links for call center solutions that compliment Virtual Observer. You can click on the title of this post above, and then bookmark it and come back anytime to see the latest, dynamically updated IVR news.

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