Coordinated Systems, Inc. of East Hartford, CT has developed and releaseds a new web-based wizard that helps call center managers configure the proper quality assurance and recording solution, based on several key criteria:
The flash-based wizard is available here:
Build your call center solution
The wizard can be used to configure an RFP for a quality assurance and call center recording solution.
Subscribe to:
Post Comments (Atom)
Popular Posts
-
We are pleased to announce that Advocate Physician Partners , located in Mt, Prospect, IL, has selected CSI's Virtual Observer Professio... -
The Dashboard Analytics feature set available in Virtual Observer 4.0 has many benefits for today's busy contact center: Gain real... -
From the Zendesk Blog : In 1972, a simple video game mesmerized players around the world: Pong. Despite its rudimentary black-and-white ...
-
- FAQs: Add a frequently asked questions page on your website as part of a self-service initiative. Customers can reduce effort by quickly... -
I actually found two articles related to Netflix 's customer service operation. The gist is that they have removed email-based customer ...
-
There isn't much room for customer service mistakes these days. After all, every business has a CRM system, a quality moni...
-
1) “Treat people as if they were what they ought to be and you help them become what they are capable of becoming” - Johann Wolfgang von Goe...
-
Nearly every company today is focused on product innovation, pricing and automating various aspects of their business to improve the custo...
-
Companies have long relied on location, product innovation and pricing to gain a competitive advantage. However, customers can now find ne...
-
A personalized, engaging customer experience is critical for the success of any marketing initiative in the modern landscape. Top 50 #Cu...
No comments:
Post a Comment