Wednesday, November 30, 2016

5 Technology Trends That Are Improving Customer Experiences



Technological trends have set the stage for a new level of customer support and satisfaction. In fact, the way that companies interact with their customers has changed just within the last ten years due to the invention of certain apps, smart phones, and other such things that have made our society and businesses more technologically advanced. 

Technological trends have set the stage for a new level of customer support and satisfaction.

Source: 5 trends shaping #CustomerExperience

Tuesday, November 22, 2016

How 3 Nonprofits Approach Customer Service



By and large, nonprofit organizations depend on a different set of motivations to stay afloat than those in the private sector do — i.e.

How 3 non-profits approach #CustomerService

Monday, November 21, 2016

Nordstrom's Customer Service Is Legendary



Have you heard the story about the guy who walked into a Nordstrom store to return four snow tires? In 1975 a man pulled up to a store with four snow tires in the bed of his truck. He had bought the tires at this location several weeks ago and needed to return them.

Legendary #CustomerService

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